Job Description

The purpose of this position is to assist with staffing the Circulation desk and maintaining efficient public service.

Details

LOCATION:  Mishawaka Library (location subject to change)

DEPARTMENT: Adult Services

HOURS:  Part-Time

• 31-32 hours per week
• Includes evenings and Saturday rotation (hours subject to change)

WAGE:  $17.00

 

Essential Job Duties

• Learn and follow general library operating policies
• Prepare the circulation desk for daily operation
• Check out and check in all types of library materials; assist patrons with the self-check system
• Shelve all types of library materials
• Figure fines and collect monies
• Issue library cards using patron registration procedures
• Process reserves, holds, interlibrary loans and damaged materials
• Process mail according to identified procedures
• Answer the phone and direct calls to appropriate staff
• Complete assigned shelf reading and maintain department organization
• Work independently using good organizational skills
• Perform other duties as assigned

 

 

Requirements

Qualifications

• High School diploma or equivalent

 

Work Skills

• Ability to communicate and work well with patrons and staff
• Basic computer skills and ability to type accurately
• Basic math skills
• Ability to learn the library’s automated circulation system
• Ability to work independently and accurately
• Ability to learn new skills and follow directions

 

Physical Requirements

• Ability to pull a loaded cart.
• Ability to lift and carry 30 pounds
• Ability to frequently stand, bend or stoop
• Ability, stamina, and balance to perform basic movements frequently

 

Additional Details

CLASSIFICATION:  2-Associate

CERTIFICATION:  n/a

FLSA STATUS:  Non-exempt
BENEFITS: As specified in the latest edition of the staff handbook or as amended by the

Board of Trustees

DIRECT SUPERVISOR:  Adult Services Team Leader

 

How to Apply

• Download a MPHPL Employment Application
• Submit application to hr@mphpl.org

 

Revised 04/2025

Job Description  

The Adult Services Coordinator is responsible for coordinating system-wide circulation services, reference services and local family history.   

Details  

LOCATION:  Mishawaka Library (location subject to change)  

DEPARTMENT: Adult Services  

HOURS:  Full Time  

• 40 hours   

• At least one Saturday per month and occasional evenings to meet scheduling needs 

WAGE:  $37.00/hour 

  

Essential Job Duties  

• Demonstrate positive leadership; serve on the MPHPL Administrative Team 

• Develop and coach direct reports; encourage a consistent high standard of customer service 

• Ensure appropriate staffing levels at Adult Services desks; allocate movement of staff to other locations to cover shifts as necessary 

• Respond swiftly and professionally to resolve patron conflict equitably and tactfully address those involved in inappropriate behavior 

• Support the continued development of the Local Family & History collection, including current and future digitization efforts 

• Maintain and communicate written departmental procedures 

• Maintain relevant statistics and compile reports as requested 

• Serve on the Collection Maintenance, Reading Challenge and Technology committees 

• Assist with staffing service desks as needed 

• Participate in professional development to stay abreast of current trends, emerging issues and best practices in public libraries 

• Perform other duties as assigned 

 

 Requirements  

Qualifications  

• Master’s Degree in Library Science  

• Two years of supervisory experience 

 

Work Skills 

• Good communication skills and ability to multitask 

• Proficient in customer service 

• Detail-oriented 

• Ability to instruct patrons and staff in library technology; ability to learn new technology quickly 

 

Physical Requirements  

• Ability to pull a loaded cart. 

• Ability to lift and carry 30 pounds 

• Ability to frequently stand, bend or stoop  

• Ability, stamina, and balance to perform basic movements frequently 

  

Additional Details  

CLASSIFICATION:  8-Coordinator 

CERTIFICATION: Indiana LC3 

FLSA STATUS:  Exempt  

DIRECT SUPERVISOR:  Director of Patron Services 

  

How to Apply  

• Download a MPHPL Employment Application 

• Submit application, cover letter and resume to hr@mphpl.org 

 

Revised 04/2025 

Job Description

The purpose of this position is to assist with staffing the daily operations of the Youth Services department.

Details

LOCATION:  Mishawaka Library (location subject to change)

DEPARTMENT: Youth Services

HOURS:  Part-Time

• 20-23 hours per week
• Evenings and Saturday rotation (hours subject to change)

WAGE: $17.00

 

Essential Job Duties

• Learn and follow general library operating policies
• Provide exceptional patron service, including assistance with reference and research, reading guidance, computer operations and general library information
• Shelve youth library materials
• Check out library materials; assist patrons with the self-check system
• Answer the phone and direct calls to appropriate staff
• Complete assigned shelf reading and maintain department organization
• Prepare crafts and displays
• Work independently using good organizational skills
• Perform other duties as assigned

 

 

Requirements

Qualifications

• High school diploma or equivalent

 

Work Skills

• Ability to communicate and work well with patrons and staff
• Experience working with children and teens preferred
• Basic computer skills and ability to type accurately
• Ability to learn the library’s automated circulation system
• Ability to work independently and accurately
• Ability to learn new skills and follow directions

 

Physical Requirements

• Ability to pull a loaded cart.
• Ability to lift and carry 30 pounds
• Ability to frequently stand, bend or stoop
• Ability, stamina, and balance to perform basic movements frequently

 

Additional Details

CLASSIFICATION:  2-Associate

CERTIFICATION:  n/a

FLSA STATUS:  Non-exempt
BENEFITS: As specified in the latest edition of the staff handbook or as amended by the

Board of Trustees

DIRECT SUPERVISOR:  Youth Services Coordinator

 

How to Apply

• Download a MPHPL Employment Application
• Submit application to hr@mphpl.org

 

Revised 04/2025